SASSA Western Cape’s Commitment to Respectful Service – Enhancing Beneficiary Experience
The South African Social Security Agency (SASSA) in the Western Cape has recently faced criticism from beneficiaries regarding experiences of mistreatment at local offices. Concerns have been raised about disrespectful behavior from both staff and security personnel, exacerbating the challenges faced by those seeking assistance. In response, SASSA’s Western Cape leadership has acknowledged these issues … Read more