SASSA grant beneficiaries now have an additional three weeks to switch their current payment cards to the new Postbank black cards, following an extension granted for the card conversion process.
Originally, recipients were required to complete the switch by February 28, but this deadline has been extended to March 20, allowing more time for beneficiaries to make the necessary changes.
Challenges Faced by Grant Recipients
Several challenges have been cited by beneficiaries during the switch-over process. Long queues and a limited number of service points have made it difficult for people to complete the card conversion within the original timeframe. This delay has caused frustration among grant recipients who rely on these funds for their daily living expenses.
According to the Western Cape Department of Social Development, out of 322,000 beneficiaries, only about 61,000 individuals have successfully processed their new cards. This indicates a significant backlog in the card conversion process.
Postbank’s Efforts to Address the Challenges
In response to the issues faced by beneficiaries, Postbank has committed to opening an additional 70 service points in the Western Cape. This expansion aims to make it easier for recipients to access locations where they can complete the card switch.
The Western Cape Social Development MEC, Jaco Londt, expressed his approval of this initiative and emphasized the importance of ensuring a smooth transition for all grant recipients.
MEC Londt’s Assurance to Grant Recipients
Londt reassured grant recipients that the Western Cape Social Development Department would closely monitor Postbank’s progress throughout the roll-out.
He stressed the urgency of the situation, acknowledging that these grants are crucial to the well-being of hundreds of thousands of families in the province.
Londt also made it clear that Postbank would be held accountable for fulfilling its promises and commitments.
Key Facts About the Switch
| Key Information | Details |
|---|---|
| Old Card Deadline | February 28 |
| New Card Deadline | March 20 |
| Number of Beneficiaries | 322,000 (Western Cape) |
| Cards Processed So Far | 61,000 |
| New Service Points Opened | 70 (Western Cape) |
The extension of the deadline to March 20 gives SASSA grant recipients valuable extra time to complete the switch to the new Postbank black cards. While challenges such as long queues and limited service points have delayed the process, efforts are being made to resolve these issues by expanding the number of service locations.
The government is committed to ensuring that all beneficiaries can access their funds smoothly, and Postbank will be held accountable for its promises in this roll-out.
FAQs
Why has the card switch deadline been extended?
The deadline was extended due to challenges faced by beneficiaries, such as long queues and limited service points. These obstacles made it difficult for many people to switch their cards on time.
How many service points will Postbank open in the Western Cape?
Postbank will open an additional 70 service points in the Western Cape to assist beneficiaries with the card switch.
What happens if I miss the new deadline?
If you miss the new deadline of March 20, you may face delays in receiving your grant payments. It’s important to make the switch before the deadline to avoid any interruptions.
What steps are being taken to ensure that Postbank meets its promises?
Jaco Londt, the MEC for Social Development in the Western Cape, stated that his department will closely monitor Postbank’s efforts to ensure the transition happens smoothly and on time. He also emphasized Postbank’s accountability for fulfilling its commitments.
Why the rush to get this incompetent Postbank onto this project.It appears an underhand deal has already been done with a kickback for someone “UP THERE” who cannot go back on their promise,irrespective how it’s gonna affect the ELDERLY,the POOR and the most VULNERABLE.